FAQs

1.    I want custom-made accessories, can you customize based on my preference?
Yes, definitely. Palamuti by PJ Valenciano specializes in customized costume jewelry, fashion accessories and souvenirs.
2.      Where can I see the price list of published designs on your Facebook Page?
a.       If you fancy any of our designs in our albums, send us a link to the designs you like by emailing pjvalenciano@palamutishop.com  . We will inform you availability of the designs together with the prices.
b.       Now, if you want us to design and customize your accessories:
       
Step 1: Send us a peg of your desired design to give us an idea of your style and preference.
Step 2: Give us an idea of your working budget so we can propose what materials and techniques we can use and we can give you an idea of the cost.  
Step 3: We will require a reservation fee before we sketch the designs. We provide 2-3 sketches for you to choose from. Only when you approve the design will we push with the production.
Note: If the preferred item is still available in one of our affiliate stores, it is in our discretion to redirect your inquiry to our affiliate.
 
3.    How do I order from Palamuti by PJ Valenciano?
Send us the code/descriptions of desired items by emailing pjvalenciano@palamutishop.com . We will send you a final quote which you will be required to sign then email signed copy back to us. All details of payments and other terms are specified in our final quote.
 
4.    Where is your store?
Our primary business address is located at 24 Caina St. Villa Arca Subdivision, Project 8, Quezon City, which you may visit by appointment. However, you may view and buy selected Palamuti by PJ Valenciano designs at the following stores:
 
*Supladita Fashion Style Gallery Boutique
79 West Ave., Quezon City, Philippines
# (02) 496-4005
* Papemelroti
2nd Floor, Korben Place, 91 Roces Ave. Cor. Scout Tobias St. , Quezon City, Philippines
# (02) 374-2442
              Accredited Supplier
              Retail Arcade / Lifestyle Center
              Unit 126 G/f Makati Shangri-la
              Hotel corner along Ayala Ave.
              (Beside 6750 fronting Manila Peninsula)
               Affiliate Partner
               Torre Venezia Hotel, 1003 Quezon City, Philippines
               E:hazelgonzalesstudio@yahoo.com
               # (02) 332-3577/ 0905-2797187
5.    Why do you make only one of each design especially your embellished necklaces?
Our specialty is customization and we want encourage our customers to have something custom-made, as opposed to something which was mass produced.
 
6.    How much do customized bridal and entourage accessories cost?
Our bridal and entourage package starts at PhP3, 500.00--- onwards, depending on the design, technique and number of pieces to be produced for your entourage.
 
7.   Do you make accessories and souvenirs for debuts?
Yes!   
 
8.   How much do you charge for souvenirs?
Prices for wedding, corporate, debut, etc. giveaways vary depending on quantity, material, and design intricacy.


9.   What kind of accessories do you make?
We make necklaces, bracelets, earrings, headpieces, brooches, fabric belts, and anything that spurs our imagination!
 
10. When do you come out with new collections?
Monthly, however we come out with “special” designs every quarter.  
 
11.  Do you reproduce sold out items?
Yes we do. In fact the reason our pieces continue to develop is because we incorporate some of our past client’s fashion preferences into new and exciting accessories.   

12.  Do you accept wholesalers/ resellers?  
Yes, please send an inquiry at pjvalenciano@palamutishop.com
 
13.  Can I pick up my orders at your Affiliate Stores?
 Yes, but please inform us in advance so we can make arrangements for you.
 
14.  I dropped by one of your affiliate stores, and the item I liked is no longer available. Can I reorder same style and design?
             Yes, depending on the availability of materials. We publish photos sold through our affiliate stores. Please send us a link of your desired design through email or Facebook.

 
15.  How do I know which designs are available in your affiliate stores?
Photos of available items are published on our Facebook Page.


16.  I want to order online, how do we go about this?
Please refer to question number 3. 


17.  Do you accept international orders?
Yes we do. Please email us for more details.  
 
18.  Do you make giveaways for corporate events?
Yes! All items made by Palamuti by PJ Valenciano, even those in large quantities, all go through a process of design and are manufactured by hand.